This page is available in Welsh
As part of our commitment to diversity, equality and inclusion, our policy is to use gender-neutral language in our work and correspondence. Using gender-neutral language promotes gender equality and challenges prejudicial assumptions and gender stereotypes.
The Law Commission encourages correspondents to retire the greeting “Dear Sir(s)” and instead address correspondence to the relevant Commissioner or specific project teams. Alternatively, correspondents may wish to use a more generic inclusive greeting such as “To whom it may concern”, “Dear colleague(s)”, “Dear Commissioner” or “Dear Law Commission.
As a consultative body, we will continue to treat all correspondence equally regardless of how it is addressed.
You are welcome to correspond with us in English or Welsh.
email: enquiries@lawcommission.gov.uk
phone: 020 3334 0200
write: 1st Floor, Tower, 52 Queen Anne’s Gate, London SW1H 9AG
X (Twitter): @Law_Commission
For media or website queries:
email: press.office@lawcommission.gov.uk
phone: 07743 178681 (Michael Duncan – Head of Communications)
Commercial and Common Law: commercialandcommon@lawcommission.gov.uk
Criminal Law: criminal@lawcommission.gov.uk
Property, Family and Trust Law: propertyandtrust@lawcommission.gov.uk
Public Law and the Law in Wales: public@lawcommission.gov.uk or welsh.law@lawcommission.gov.uk
The Law Commission encourages correspondents to retire the use of ‘Dear Sir(s)’ when contacting our teams, and instead use a more inclusive, gender-neutral greeting such as:
- To whom it may concern
- Dear Commissioner
- Dear Law Commission
We will continue to treat all correspondence equally regardless of how it is addressed.
The Law Commission can’t offer:
- legal advice or help with individual cases
- help with student assignments
- advice on how our work might apply to you
Contact Citizens Advice (0800 144 8848) to help find legal advice.
Find a solicitor through The Law Society.
Check if your case may be eligible for Legal Aid.
We make a lot of information available under the Freedom of Information publication scheme.
If you are looking for a publication that you can’t find:
email: press.office@lawcommission.gov.uk
To make a formal Freedom of Information (FOI) request:
email: lawcom.foi@lawcommission.gov.uk
write: Freedom of Information, 1st Floor, Tower, 52 Queen Anne’s Gate, London SW1H 9AG
We treat all complaints seriously and aim to reply within 20 working days. If we can’t do that, we’ll keep you informed of the progress of your complaint. If we uphold your complaint, we will contact you to explain how we aim to put things right.
Complaints about Law Commission staff
To complain about a member staff or our administrative procedures, email or write to the Head of Corporate Services:
email: enquiries@lawcommission.gov.uk
write: 1st Floor, Tower, 52 Queen Anne’s Gate, London SW1H 9AG (including details of the complaint and your name and address)
Complaints about a consultation
To complain about how we have handled a consultation, email or write to the Consultation Co-ordinator:
email: communications@lawcommission.gov.uk
write: 1st Floor, Tower, 52 Queen Anne’s Gate, London SW1H 9AG (including details of the complaint and your name and address)
Other complaints
To complain about how the Law Commission have handled a complaint, contact the Parliamentary and Health Service Ombudsman.
To complain about a legal practitioner, such as a solicitor or barrister contact the Legal Ombudsman.
There is a different way to complain about a judge, magistrate, tribunal member or coroner.